Frequently Asked Questions
Have questions about our products, delivery, or returns? Find fast answers below.
Ordering & Products
What is TKraft?
TKraft is an online store offering smart home, kitchen, cleaning, storage, bathroom, car care, and utility products designed to simplify everyday life.
How do drill-free adhesive storage organizers work?
TKraft drill-free organizers use heavy-duty acrylic adhesive pads that bond firmly to smooth tiles, glass, and polished marble without requiring drilling or wall damage. They hold up to 15.4kg of static weight.
Are your products rustproof?
Yes, our metal racks and hooks are crafted from AISI 304 stainless steel and high-grade polymers designed specifically for humid kitchen and bathroom environments.
Shipping & Delivery
Does TKraft offer free shipping across India?
Yes! We offer FREE express shipping across India on all orders above ₹499. Orders below ₹499 carry a flat ₹49 delivery charge.
How long will delivery take?
Metro deliveries take 2 to 4 business days. Non-metro locations take 3 to 6 business days.
How can I track my shipment?
You will receive an SMS/WhatsApp tracking link as soon as your parcel dispatches. You can also track your shipment live on our Track Order page.
Returns & Payment
Does TKraft offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available across major pincodes in India.
What is your return policy?
We offer a 7-day hassle-free return window. If you receive a damaged or wrong product, we provide free instant replacement.
How long does a refund take?
Refunds are processed within 2 to 4 business days back to your original payment method or bank account.
Still have questions?
Our customer support team is available Monday to Saturday (9 AM - 7 PM IST).